bbb - Better Business Bureau

palmtree and Highend Impact Windows & Doors

Testimonial

 

  • I had windows installed last week tuesday june 29th and was very pleased with the job..They were very professional, reliable, found them to be very trustworthy..I would recommend this company very highly..

     

    Comment by Senica Hyman — July 8, 2015 @ 4:19 pm

     

  • We had several windows replaced in our condo in Pompano Beach this month and Highend did a vey clean and professional job. We would highly recomend Highend to anyone needing hurricane windows.

     

    Comment by Ronald and Yolande Edkins — August 24, 2014 @ 2:53 pm

     

  • We had all the glass replaced in our ocean front Condo and are happy with the work. Highend made several recommedations that added a lot to what we finally contracted them to do. I would recommend them and believe you will be happy with their work. Their staff is very professional and they make every effort to make sure they leave you property like it was before they arrived.

     

    Comment by Russ Smith — September 2, 2014 @ 6:55 pm

     

  • Over the course of the last few years we’ve had the front door and just about all of our windows replaced. The process, from ordering to installation was timely and professional; the product and workmanship excellent. What an improvement they made to the appearance of our home. The reduction in sound from the outside was immediately noticeable and our air conditioning doesn’t run as frequently. We couldn’t have anticipated the benefits and feel fortunate to have made a very good decision.

     

    Comment by Steve & Pam Stolarz — September 3, 2014 @ 11:02 am

     

  • High End was referred to me by good friends who were also hurricane shutter customers of mine. Since I previously worked in the industry, and had been getting quotes on front doors already, I felt somewhat knowledgeable about what type of front door I was looking for. I went to the showroom and was shown a variety of options. I felt comfortable asking questions and comparing products. Since I had “an unusual sized” opening, I liked their ability to customize to make the end product quite the upgrade to my home. The installers were professional and went above and beyond. We as consumers know this is highly unusual in this day and age. Best of all, it passed inspection, and the inspector was also impressed! I felt I made a good decision based on the cost, the quality and the product. I would recommend this company.

     

    Comment by Colleen — September 9, 2014 @ 1:13 pm

     

  • We had a large front window replaced as well as two half-moon windows that were very difficult to shutter for storms. I have been very impressed with both the quality of the product and the professionalism of the company and the installer. I am very satisfied with the end result and would recommend this company highly.

     

    Comment by John Robinson — September 14, 2014 @ 9:37 pm

     

  • Extremely pleased with the entire process from quote to installation and follow up.

    When I decided back in January to replace the windows and doors in my high rise condo, I obtained
    quotes from 4 different companies. Most pleased with
    High Impact Windows and Doors. Provided the quote in
    a timely and professional manner. Gave a delivery date of 6 to 8 weeks and met the date. While any new
    window installation is messy, the installers did their best to keep as much dust from the remainder of
    the house as possible and cleaned up daily.

    Our condo building has a noise factor being on the Intracoastal next to a bridge. It is absolutely amazing the noise reduction from the bridge and the
    winds off the ocean.

    Could not be happier with my windows and choice of contractor.

     

    Comment by Irwin A. Cohen — September 15, 2014 @ 1:00 pm

     

  • We replaced 10 windows and a front door and added a new set of french doors and sidelites requiring a new opening. What a difference! From start to finish the project was managed in a thoroughly professional and highly competent manner. Mike Peters of Peters Construction was brought in to do the patio door addition and his assistant Jayson was among the best contractos I’ve experienced. The scheduling, follow through and clean up set a standard every contractor should emulate. Our neighbors have all complemented us on the improved appearance of the house. I highly recommend Hi Impact and Dror Max for an efficient completion of a highly successful project.

     

    Comment by Rick Read — October 13, 2014 @ 11:05 am

     

  • WE HAD JASON THAT CAME OUT TO OUR HOUSE TO INSTALL FRENCH DOORS IN 3 LOCATIONS. I HAVE HAD THOUSANDS OF DOLLARS IN WORK DONE IN MY HOUSE PREVIOUSLY AND HAVE NEVER HAD SUCH PROFESSIONAL SERVICE AS I HAD WITH THIS COMPANY. THEY STRIVE TO MAKE EACH AND EVERY CUSTOMER HAPPY AND THE PRICES ARE VERY FAIR. I AM USING THEM FOR ALL OF MY WORK AROUND MY HOUSE FROM HERE ON OUT. I WOULD TOTALLY RECOMMEND THIS COMPANY TO MY FRIENDS AND FAMILY. THANK YOU JASON AND HIGHEND. YOU ALL WERE GREAT AND WE LOOK FORWARD TO WORKING WITH YOU ALL AGAIN SOON!

     

    Comment by COURTENAY RUSSO — November 16, 2014 @ 12:20 pm

     

  • We had new high impact bedroom windows, bay window in the kitchen, and French doors off the living room installed in our home in Ft. Lauderdale. Dror was our first contact at HIGHEND. He was very professional when he visited the home to discuss products available, pricing, and installation. Jason and his crew did the installation over a 3 day period and are incredible to work with. Jason is very knowledgable of the products he installs. He is very personable and professional. He went the extra 110% to keep me informed of what, and why, he was doing during the installation process. He is very proud of his work and I would highly recommend HIGHEND, and especially Jason and his crew, to anyone that is looking at replacement windows and doors.

     

    Comment by Bill Davis — November 17, 2014 @ 4:30 pm

     

  • High End is what we’re all looking for when it comes to service: professionalism, reliability, product knowledge, fair pricing, and above all – commitment to quality workmanship. It was an absolue pleasure to deal with Dror and Jason, who just recently completed an installation at our home two or three years after doing another large project for us.

     

    Comment by Barry S. Yarchin — December 13, 2014 @ 2:30 pm

     

  • My wife and I have just have 13 windows and a walk-out door replaced by the Highend Windows and Doors of Pompano Beach. We have a condominium on the 19th floor. Three of the windows were quite large, 8 x 4 feet. The quality is outshanding, the workmenship superior, and the cooperative spirt of their company was very good. Everyone from the sales manager, the office manager, and the installation crew were extremely friendly, helpful, and easy to work with in everyway. We would recommend this company and their products to anyone considering window and door replacements.

    Sincerely,
    Pat McNamara

     

    Comment by Pat & Lois McNamara — February 21, 2015 @ 4:24 pm

     

  • Dror installed every window and door including the garage door and I have never
    been more pleased with an installation. Very professional
    installers. I dealt with Dror long distance and never had to worry. That’s the
    confidence he gives his customers. I highly recommend High End Windows.

     

    Comment by Barbara Bucci — April 8, 2015 @ 8:19 pm

     

  • A few months ago my husband and I purchased a condo on the beach. All the windows needed to be replaced. After researching quite a few window companies we decided to go with Highend. Their prices were very fair and we had a good feeling about Dror. Our instincts served us well! We replaced 3 sliding glass doors, 12 windows and 3 big panels on the side of the building. Because we are on the intracoastal next to a drawbridge the noise was pretty loud with the old windows. Thanks to Highend and the quality of the windows the noise has been reduced significantly. Dror is such a professional person to work with. He is great at returning phone calls and answering any questions you might have. We would highly recommend them to anyone who is looking to upgrade to hurricane impact windows and wants to work with a great team. (you don’t find that everyday). Their quality of work is outstanding along with the knowledge that Dror, Jason and his crew have. Thank You Dror and Jason so much for all your hard work. You guys are great!!! Mike & Theresa

     

    Comment by Theresa & Mike Oliveri — May 2, 2015 @ 2:00 pm

     

  • We had all of our doors and windows replace by High End and we were very happy with the workmanship that was done. We have recommended them to several owners in our Condo.

     

    Comment by Danne & Bill Sincavage — July 25, 2015 @ 5:06 pm

     

  • We had high End replace all the windows and doors in our condo. Many alterations had to be made to accomodate our changes. The wormanship was great and we would recommend them to anyone.

    Comment by Danne & Bill Sincavage — July 25, 2015 @ 5:12 pm

     

  • Dror, HighEnd, and the crew did an excellent job replacing all the windows and doors in our condo. They handled the job with professionalism, thoroughness, and cleanliness. Perhaps the most significant item for me was how well they dealt with some problems with the glass. They took the matter in stride and handled it without difficulty. I highly recommend them for whatever installation you are considering.

     

    Comment by George Byrd — July 26, 2015 @ 5:01 pm

     

  • HIRE THIS TEAM to do your window and door projects today — we did and we are extremely pleased with the results. Why? 1) We had oversized windows that required special handling and Dror and his team at HighEnd handled every detail from beginning to end, including all the finishing work to make it look better than new. 2) We are VERY particular about workers in our home and this team covered everything with plastic to avoid dust and damage, minimized intrusions, and cleaned up as if it were their own home. 3) The job was done on budget, on time, and done to perfection — you simply can’t ask more in today’s marketplace where often you hire a team and find the results to be less than you hoped for. So once again, HIRE THIS TEAM and relax while they solve the problems for you and make it better than when they started. My highest accolades.

     

    Comment by James Hopes — August 20, 2014 @ 11:11 am

     

  • Dear High-End team:

    Now that my project is completed I wanted to take the time to thank you all. From the first day when I entered your office to the very end of the project it has been a great pleasure to work with you.
    As you know I am a very picky person when it comes to make choices and so was I for this project as it also involved cut-out and block-ups, which is much more than just replacing old windows. During all my research to find out which glass would be best, which sliding door would be the nicest one, etc I always found Max available to meet with me, drive me to the manufacturer, answer any technical question I had. That made me confident I was with the right company.

    Rich, at the office, handled everything smoothly, accommodated my busy schedule for the permits and installation and followed up on every open item. I was nervous at first that the starting date for the install could shift or that workers would show up the first day then be moved onto another project as it often happens with other contractors, but none of this happened. Workers were on the job every day for more than 2 weeks to complete my project in the shortest time possible.

    Last, but not least, I wanted to express my deep gratitude to Jaysen for his dedication on the job as not only a perfect installer but also a true project manager. From day one when Jaysen showed up for the install with his crew I felt in confidence and that confidence never failed. I felt 100% comfortable having all his crew in and around my home as they were under his supervision. He was so available while doing his work to answer my questions – and after hours as well – to take my call after returning from work and seeing what had been done that day,
    He basically installed my windows and doors as if it were for his own house, with the same passion for details and true craftsmanship. He knows his trade for sure but not only that, he brings it all together with his surrounding knowledge of all construction related items.
    He directed his crew with professionalism while remaining courteous (which I strongly appreciate in my home) and went beyond his duties to make sure that everything was being done to my liking along the way.

    All this being said, I wish High End a strong success for years to come.

    Very sincerely,

     

    Comment by Thierry Laurent — August 29, 2014 @ 12:01 pm

     

  • My wife and I purchased our condo 1 year ago knowing that “someday” we would have to replace the sliding glass doors and windows. Earlier this year, our neighbors mentioned that they were meeting with Tom from High End to get an estimate to replace their windows and sliders so we asked them to mention that we were interested in getting a quote as well. Tom was extremely knowledgeable, courteous, and friendly and answered each of our MANY questions as if they were the first one we had asked. Needless to say we were impressed and signed a contract with him later that week. “Someday” had arrived!

    Our dealings then shifted to Rich, and he was TERRIFIC! There was no detail that he didn’t follow up on and he personally walked our permit application through City Hall for both the windows AND the electrical work we wanted done. He also took care of all the paper work required by our Condo Board to get the approval from our building committee. He was in constant touch either by phone or email which made us feel completely comfortable that we had chosen the right company. He worked around MY work\travel schedule to start the job and finish so that I could inspect everything as things were completed.

    Max and the installation crew were FANTASTIC!! Cleanliness, courtesy, and professionalism are just a few of the things that come to mind when thinking of the dealings with them throughout the project. I was admittedly, looking over their shoulders asking questions, and pointing out things I wanted when it came to the finishing touches. I made punch lists at the end of every day of the things that I thought should be done so the I would be happy with the end result and Max gladly accepted them and made me feel included in the project. He worked with me at every turn and always made me feel like my complete satisfaction was his ONLY goal! MISSION ACCOMPLISHED!

    High End is in a class far and above any other contractor I have ever dealt with and I would not hesitate to recommend them highly to anyone looking for impact windows and doors.

    Thank you to Max, your crew (I am sorry I don’t remember their names), Rich, and Tom.

     

    Comment by Lloyd & Judy Wuerth — August 31, 2014 @ 11:06 pm

     

  • Highend Impact Windows & Doors came highly recommended from a hurricane window manufacture. They were very professional in their service and installation. My home is located on the intercoastal waterway and the high impact windows and doors have been a great addition and wonderful investment.

    Thanks Dror and your staff for everything.

     

    Comment by Pat&Nancy Ryan — November 8, 2014 @ 3:23 pm

     

  • After purchasing an older property in downtown Fort Lauderdale I began looking for a window company to replace every door and window in my home. The windows that came with the home were probably as old as the house (1950′s) and drastically needed improvement. After meeting with Dror and going over the entire house, what needed to be improved, the different potential surprises (as most older homes will have) and the different product lines, I felt most comfortable with him and his company to work on my home.

    From the beginning of the project to the end High End Impact Windows were beyond professional. Everyone working on my home were extremely knowledgable of any “how to” and made me extremely comfortable because they didn’t just install the windows but made sure all of the finishes looked as good or better than how they were, before they left the project. From speaking with most other companies they didn’t want to be responsible for anything more than just making sure the window was installed. High End Impact would not leave the project until everything was completed to the level of all expectations.

    The quality of work and honesty is what I appreciated most as they would discuss anything that was being done and finished the job perfectly without cutting any corners. I highly recomend High End Impact Windows to anyone looking for quality work. I couldn’t be happier with the work that was done on my home!

     

    Comment by Adam Kayce — November 11, 2014 @ 12:02 pm

     

  • I can absolutely echo the positive comments of the folks who have had the pleasure to do business with Dror Max and his team at High End. The did a great job and the followup was great. Thanks guys.

     

    Comment by Dana Haynes — December 8, 2014 @ 6:56 pm

     

  • We first met with their sales people at the Home Design and Remodeling show at the Broward Convention Center in Fort Lauderdale in May 2011 and felt comfortable with their product knowledge and displays. We signed up for service for complete house impact windows and doors in August and the windows were delivered and installed a few months later. The special order front door took a little longer due to their rejection of the door that was delivered. If they didn’t like how it looked, neither would we so the wait wasn’t an inconvenience. The first crew that did the initial work did a very good job and left nothing for us to cleanup. Dror came out with the 2nd crew to install the front door and took care of all of the final details. We are very pleased with the work done as well as the products. Our home is so quiet now that we can barely hear the outside noises. Thank you Rich, Dror and the rest of your staff. We have already recommended you company to a few more interested people.

     

    Comment by Bob & Sylvia Tencza — January 22, 2015 @ 12:15 pm

     

  • A radio commercial for high-impact windows led us eventually to be placed in contact with HighEnd in Nov 2011. Unlike a first recommendation, Dror & co immediately responded to our request for a job estimate. Though a relatively small job, their treatment and professionalism toward us were superb. Order was placed then and the installation was made mid-January. As other comments have stated, the first crew did a great job and Dror and one came back to complete the install and finish up. Rich stayed in communication and scheduled the inspection.

    MOST IMPORTANTLY: On the first inspection: the inspector was impressed with the job… he noted some nice professional touches that he said just weren’t done by everybody. However, we did not pass first inspection for a small, easy to fix, but important, oversight. So how did HighEnd handle the setback? Perfectly – no excuses, no fuss. We scheduled the correction; while the correction was being made, the inspector was called and arrived just after HighEnd left. Five minutes later, permit signed off. HighEnd stood behind their work and THAT’S what I look for in a Contractor. Thank you, Everyone at HighEnd.

     

    Comment by Michael & Lynn Ruxlow — January 26, 2015 @ 11:51 am

     

  • If anyone has any doubt about having someone into their home and having work done this is not the company for you. Highend Impact Windows and Doors can be relied on for a job well done, a crew that cares and it is professionally done. The crew cares about their work and leave the job site clean after each day. I can’t say enough good things about the crew and the windows. The windows are very well made and even feel like a well made product. I feel so strong about this company that I am willing to have Highend put me on their referral list. Thank you Highend. Love the windows.

     

    Comment by Anna Mae Hofer — June 1, 2015 @ 10:50 am

     

  • Really impressed. Had all the windows replaced on my wooden home which dates from the 30′s. A far from straightforward job – a lot of the wooden framing had to be replaced but they really took care and the damage to the decor was minimal. I can’t find any fault with the end product and have no hesitation in recommending.

     

    Comment by Nick Wood — August 27, 2014 @ 12:35 pm

     

  • I recently purchased a home requiring 7 different contracting companies, each of which sent multiple workers to my house. High End Impact Windows & Doors provided the highest level of workmanship and service, by far – so much so that the other 6 companies cannot even be thought of in the same light. Each of High End’s workers had expertise and passion for customer-service that constantly amazed me in comparison to the work most other contracting companies did.

    I have friends who sought to save money by having their impact windows installed by cut-rate installers and, after fixing all the damage those installers caused (e.g., moisture intrusion, incorrect installation, improper stucco/drywall work, and damage to areas surrounding the windows), they would have spent less money, had less frustration, and a had a better work-product, had they used High End Impact Windows & Doors in the first instance.

    I would recommend High End Impact Windows & Doors to anyone looking to get impact window or doors installed in the most proper, regulatory-compliant, and professional manner possible.

    THANKS HIGH END IMPACT WINDOWS & DOORS!!!

     

    Comment by Dave Black — September 4, 2014 @ 5:11 pm

     

  • Quality-Excellent
    The staff workers are conscientious of their surrounding/premises in order to ensure they don’t cause any damage to the home owner. Respectful and courteous staff. Want to leave you totally satisfied. The quality of the product is very good and will not hesitate using them for my next project. In fact, I’ve already recommended them to fellow condo owners who have now requested quotes from High End.

     

    Comment by Luisa Miniaci-Di Leo — April 1, 2015 @ 6:49 pm